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Earlier this month we hosted our 4th place-based working webinar and were excited to introduce you to our second place-based prototype: South Lichfield. This pilot project, led by Helen Minchin, offers a fascinating glimpse into how place-based working can transform our relationships with customers and communities.
At Bromford we’re moving to “place-based working” as one of our strategic objectives, which essentially means we won’t organise ourselves and deliver services in the same way across our whole geography. We recognise that a one-size fits all approach doesn’t work that well, and adapting ourselves to what the community wants from us is key for thriving customers and cohesive neighbourhoods.
At the end of August 2024 we took fifteen colleagues and released them from their organisational silos. A simple concept: create an agile cross-functional team that served the place bottom up. The experiment: would colleagues feel they had more autonomy and could better tailor services to local need?
What is place-based working? This post aims to give you an overview of our initial thoughts and learnings as we embark on a transformational journey at Bromford.
2024 was a big one as we moved into the second year of the Bromford Strategy and progressed from thinking to doing.
In our latest place based working update, Paul explains that what we are doing is more is more about testing than piloting. So what IS the difference?
One month into our Place Pilot and we’re already seeing dramatic differences to the way our team operates. The following article has been written by Angela Manson, our Place Team Leader, to shed some light on the differences we are noticing as well as what key takeaways we are building from this crucial period of discovery.
The Tenant & resident engagement conference is the leading one-day event to help landlords and tenants achieve meaningful engagement that improves services, lives and communities. Our very own Paul Taylor, Delphine Guillemoteau and one of our involved customers Sky-Oaks Nash went to represent Bromford Flagship and talk all about place-based working.