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Our Mission
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Labcast
5 June 2024
Our Ways Of Working
Bromford Lab
Moving Away From Best Practice

We have all heard of Best Practice. Those proven methods that have been shown to lead to success in a particular field or situation. Within most industries, including social housing, they are crucial to keeping businesses organized and functioning to a successful and high standard. No one is ever going to discredit the advantages of best practice because it shapes entire industries however, within the realms of innovation, best practice has to ability to kill it completely.  

Moving Away From Best Practice
5 July 2023
Our Customers And Places
Bromford Lab
Guerrilla Gardening and Community Power

We’re back with a new strategy! In the first of a series of posts on place and community power, Paul talks to Bromford resident and sustainability innovator, Tanya Love. They talk about street-level innovation, the importance of optimism and how we all need to Be More Guerrilla.

Guerrilla Gardening and Community Power
Simon Penny, Design Lead
4 July 2018

Informing Service Design Through Real Customer Stories

Simon Penny, Design Lead
4 July 2018
Informing Service Design Through Real Customer Stories

We’ve consolidated our learning from the conversations we’ve been having with customers about their home into a set of observations and insights and four customer stories.

Tagged: starting well, persona, personas, archetype, user insight, customer insight, service design, user centred design

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Bromford Lab
9 June 2018

Can We Break Out Of Our Sector Silos? A #blabchat Round Up

Bromford Lab
9 June 2018
Can We Break Out Of Our Sector Silos?  A #blabchat Round Up

This month’s #blabchat saw us posing the question - how can we possibly solve or mitigate wicked problems if we are only talking to each other?

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Bromford Lab
9 May 2018

Working Anytime, From Anywhere - Is 9 to 5 Office Working A Thing Of The Past? A #blabchat Round Up

Bromford Lab
9 May 2018
Working Anytime, From Anywhere - Is 9 to 5 Office Working A Thing Of The Past?  A #blabchat Round Up

In our latest #blabchat, we talked about trust, communication, openness and clarity as part of starting to understand whether 9 to 5 office working is a thing of the past . . . and not one mention of Dolly Parton! We were even joined by Paul from his holiday in Thailand.

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Bromford Housing, Broadlands, Wolverhampton, England, WV10 6TB, United Kingdomlab@bromford.co.uk

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