So, Damian has been out meeting customers for a week now. 'Why?' you ask. It's all part of evaluating a new approach to customer engagement and community connectedness.

Check out Damian's quick round up of week two in the videos below, plus some feedback from day eight in the community builder role.

Damian's recap as to what worked well and what didn't re: the new community builder role we're testing

As door knocking is mostly thought of as an intrusion, Damian found approaching people in public places or while they were e.g. washing their car to be the easiest way to engage with people

One of Damian's most successful approaches, he engages mothers attending a mother and toddler group.

Homeless, useless & alcoholics - three words that people Damian talked to used to describe themselves. Without the same level of social responsibility this group was one of the most open and honest to discuss aspirations.