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Paul Taylor - Innovation Coach
Paul Taylor co-founded Bromford Lab as a new way for the organisation to embrace challenge and adopt a ‘fast fail’ approach to open innovation. He has extensive experience in strategy development, marketing, communications, customer experience and product design. Paul is a regular speaker and adviser on innovation and a frequent blogger and contributor to publications.
First Concert: Beastie Boys/Run DMC - 1987
Currently Reading: The Madness of Crowds, Douglas Murray
Favourite Film: Once Upon A Time In The West
Tom Hartland - Design Architect
Tom joined Bromford five years ago, right at the start of the lab. The skills and experience he brings from engineering, product development and project management roles have been key to developing our innovation methodology. Tom is reasonably good at getting himself injured on either a rock face or a motorbike and adept at writing in third person.
First Concert: I would love to remember!
Currently Reading: Someone else’s report, with my red pen. out.
Favourite Film: Hot Rod
Simon Penny - Design Lead
Simon has spent the past decade developing and delivering approaches to service design. He believes that impactful change starts and ends with people and he is a huge advocate for using human-centred design to solve tricky social issues by working alongside colleagues and customers to design services that people want to use.
First Concert: Oasis, Knebworth, 1996
Currently Reading: Good Services: Decoding the Mystery of What Makes a Good Service, Lou Downe
Favourite Film: Elysium
Katie Fletcher - Lab Connector
Katie helps with the daily running of the Lab and acts as the connector across Innovation and Design and Strategic Insight. She has a degree in Graphic Communication and illustration and is passionate about things looking right. When a concept needs actioning, that's where she comes in, as an implementor. Katie ensures that projects runs to deadlines and timescales and she likes to makes stuff happen!
First Concert: Alkaline Trio, 2001
Currently Reading: Louis Theroux - Gotta Get Theroux This
Favourite Film: Bio-Dome