A new team is a good time to restate our values
When personas are done right they can be an invaluable design aid, but if they are done badly they can be nothing more than ugly stereotypes. Good personas are archetypes not stereotypes.
How do you prioritise your innovation choices? Six questions that might help...
Our freebie of the day: a download and keep Problem Definition template
Twitter Asks: What do our job profiles look like?