Summary of the insights and key learning points from Canvas 2017
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As Innovation and Insight start to work even closer together, we take a look at the principles we will be working toward in any research, tests and pilots going forward.
Last week Simon and Michelle kicked off our conversations with customers. We’ve got lots more conversations to have, but we’ve made a good start.
Paul on ten things he found interesting from the HQN event looking at transformation and change
Change pipelines, new service designs and chimp-like behaviour. The week in Bromford Lab...
Number 11 in our weekly updates...
A brief recap of the National Housing Federation Annual Conference and the key discussion themes
Did you miss our presentation at the National Housing Federation Conference this year? Don't worry . . . here's a summary.
With Paul on his travels and Katie on jury service, this post is a brief round up of what Simon and I have been up to in the Lab for the last week, as well as a look forward to what is on the agenda for this week!