Simon reflects on his recent visit to Location 23 (that’s the BT Tower to you and me) and the part technology should play in innovation.
Synthesising learning outcomes from our recent Home Maintenance Coach test.
It may have gone a bit quiet since our PowerApps training back in December, but we’ve been building our very first workable concept!
5 decks, 100 slides, 1,500 seconds, 25 minutes - Using Pecha Kucha to help us design the Lab.
A set of Bromford Lab Editorial Guidelines to guide how we source, produce and govern our content.
In our first #blabchat of 2019, we are taking a look at how small scale experimentation with things as simple as a piece of paper and a pen can really help organisations gain a deeper understanding of new ideas or how changes to existing products and services might look and feel to their customers.
We’re close to wrapping up our Home Maintenance Coach test, so on Friday, Simon went out to meet one of the customers who has used the concept service over the past three months to talk about his experience and to see how things had gone.
Paul reflects on his visit to Northumbrian Water and what he picked up about a culture of innovation…
It’s Christmas Eve and before we sign off from the Lab for 2018, we thought it would be fun to have a little look back over the past year…
This week Bromford Lab teamed up with Localities to roll out a small test with a local company called R.O.V.E.R (Roaming Office Vehicle for Engagement Research). This is how we got on…